Genesys Cloud CX™️ & Google Cloud

Genesys Cloud CX™️ & Google Cloud

• Level: 300
• Categories: GenesysCloudCX AppFoundry
• Tags: DeveloperCenter GoogleCloud Integration AI

2 hours

See the power of Genesys Cloud CX and Google Cloud CCAI. Set up both integrations with Agent Assist and Dialogflow CX into your own Genesys Cloud CX instance.

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Automation with CX as Code

Automation with CX as Code

• Level: 300
• Categories: GenesysCloudCX
• Tags: DeveloperCenter Administrative Code Architect IVR

4 hours

Learn how deploy a Genesys Cloud Architect flow and its dependent objects using Archy and CX as Code to manage Architect flows and dependent objects as plain text files that can be checked into source control.

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Data Action Workshop

Data Action Workshop

• Level: 300
• Categories: GenesysCloudCX
• Tags: DeveloperCenter Administrative Code APIs

2 hours

Learn how to use Data Actions for additional engagement in our products!

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