NOTICE:
ALL WORKSHOP CONTENT HAS BEEN MOVED
Please navigate to GDemo Scripts to see workshops and other demo scripts
Workshops - Architect
Meaningful Interactions Part 1 - Agent Scripts
- Level: 200
- Categories: GenesysCloudCX
- Tags: Architect Integration APIs
Learn how to build and leverage agent scripts to empower agents to create meaningful interactions.
Genesys Cloud CX Intro To Architect
- Level: 100
- Categories: GenesysCloudCX
- Tags: Fundamentals Architect IVR
An introductory course into the Genesys Cloud CX Architect tool. You will get an understanding of key concepts, capabilities, and build your first inbound flow.
Genesys Dialog Engine Build a Bot
- Level: 200
- Categories: GenesysCloudCX
- Tags: Fundamentals Bots Architect AI
Learn how to Build a Bot using Genesys Dialog Engine!
Automation with CX as Code
- Level: 300
- Categories: GenesysCloudCX
- Tags: DeveloperCenter Administrative Code Architect IVR
Learn how deploy a Genesys Cloud Architect flow and its dependent objects using Archy and CX as Code to manage Architect flows and dependent objects as plain text files that can be checked into source control.
Genesys Cloud CX™️ Channel Setup
- Level: 100
- Categories: GenesysCloudCX
- Tags: Fundamentals Administrative Telephony Interactions Architect
Learn how to setup & configure Genesys Cloud CX™️