Workshops - AppFoundry

Genesys Cloud CX™️ & Google Cloud

2 hours

See the power of Genesys Cloud CX and Google Cloud CCAI. Set up both integrations with Agent Assist and Dialogflow CX into your own Genesys Cloud CX instance.

Real-Time Performance Monitoring for Genesys Cloud CX

1 hour

Service monitoring & observability for Genesys Cloud CX. Continuously measure performance to deliver the best possible customer and agent experience.