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ALL WORKSHOP CONTENT HAS BEEN MOVED
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Workshops - Integration
Meaningful Interactions Part 1 - Agent Scripts
- Level: 200
- Categories: GenesysCloudCX
- Tags: Architect Integration APIs
Learn how to build and leverage agent scripts to empower agents to create meaningful interactions.
Genesys Cloud CX and External Routing of Salesforce Chats
- Level: 300
- Categories: GenesysCloudCX
- Tags: Salesforce Integration Administrative
Learn about our Salesforce partnership and how to configure Salesforce Omni-Channel chats to route through the Genesys Cloud CX ACD engine.
Genesys Cloud CX™️ & Google Cloud
- Level: 300
- Categories: GenesysCloudCX AppFoundry
- Tags: DeveloperCenter GoogleCloud Integration AI
See the power of Genesys Cloud CX and Google Cloud CCAI. Set up both integrations with Agent Assist and Dialogflow CX into your own Genesys Cloud CX instance.
Create and host your own GDPR client application
- Level: 200
- Categories: GenesysCloudCX
- Tags: Developer GDPR Code Integration
Learn how to create your very own GDPR client application and embed it into your Genesys Cloud organization