Welcome
In this short workshop you will learn how to use a more advanced feature in Genesys Bot Flows for bot authors. We will focus our attention on dynamic list slots: what they are, use cases for using them, and give you an example of how to build a bot that uses Dynamic List Slots.
Prerequisites
- Access to a Genesys Cloud CX org with the permissions to create Genesys Dialog Engine Bot Flows
- Architect > UI > View
- Architect > Flow > Add, View, Edit, Delete
- Language Understanding > All
- Language Understanding > Miner > Add, Delete, Execute, View
- Language Understanding > Miner Intent > View
- Knowledge > All
- Analytics > Knowledge Aggregate > All
- Prior experience using Genesys Dialog Engine Bot Flows or completion of Build a Bot workshop that can be found here: https://workshop.genesys.com/workshops/Build-a-Bot/