In this short workshop you will learn how to use a more advanced feature in Genesys Bot Flows for bot authors. We will focus our attention on dynamic list slots: what they are, use cases for using them, and give you an example of how to build a bot that uses Dynamic List Slots.


  • Access to a Genesys Cloud CX org with the permissions to create Genesys Dialog Engine Bot Flows
    • Architect > UI > View
    • Architect > Flow > Add, View, Edit, Delete
    • Language Understanding > All
    • Language Understanding > Miner > Add, Delete, Execute, View
    • Language Understanding > Miner Intent > View
    • Knowledge > All
    • Analytics > Knowledge Aggregate > All
  • Prior experience using Genesys Dialog Engine Bot Flows or completion of Build a Bot workshop that can be found here: