AWS Live Call Analytics/QnA Bot using Genesys AudioHook Monitor

AWS Live Call Analytics/QnA Bot using Genesys AudioHook Monitor

• Level: 300
• Categories: GenesysCloudCX
• Tags: AWS Integrations Analytics AgentAssist

2 hours

This workshop will guide users through integrating Genesys AudioHook Monitor with an AWS CloudFormation stack to use live call analytics and QnA Bot.

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